Shipping and Returns

Below you will find a clear and transparent overview, so that you know exactly where you stand.

Shipping costs within the Netherlands

Shoes: 

€ 7.95 in the Netherlands |

€19.95 in Europe |

€49.95 outside Europe
Art: 

€7.95 in the Netherlands

Return

Returns are a piece of cake with us, provided this is done within 14 days of the purchase date. Please note that the shipping costs for returns are at your own expense.

The rules for returns are simple:

  • The product is returned unused and in its original condition.
  • No wear on the soles of shoes.
  • No damage or faded logos.
  • Only the original box will be accepted.

How do you prepare a return?

Be sure to check the following before returning a product:

  • All original parts such as laces and hang tags must be present.
  • Pack the product carefully. Always use an extra box around the original box.
  • Add the return form for smooth handling.

The returns process

You can register your return as follows:

  1. Complete the digital form.
  2. Briefly describe the reason for the return and what you want as a solution.
  3. Use the return form that you can download here.
  4. Send the package (insured). First look at our rules and tips in the form above.

We usually process your return request within 5 working days.

Do you have any questions in the meantime? Our team is ready to assist you via info@hashclash.eu.